bac99's Privacy Policy — Your Information Is Our Responsibility
This policy provides a complete description of how the personal information you provide on the bac99 platform is collected, stored, and kept secure.
General Introduction
bac99 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") applies to the bac99.lat website and all associated services ("Platform"). This Policy describes what types of personal information we collect, why we collect it, how we store and use it, and what your rights are.
By using our Platform, you consent to the terms of this Policy. If you disagree with any part of this Policy, please stop using our Platform and contact our support team.
bac99 uses SSL encryption and modern cybersecurity technology to keep your personal and financial information secure. We never sell your information to third parties or share it without authorization.
What Information We Collect
bac99 collects personal information in the following categories:
2.1 — Registration & Identity Information
When you create an account or log in to bac99, we may collect the following information:
- Full name
- Email address
- Mobile phone number
- Date of birth (for age verification — minimum age is 21)
- Password (stored in encrypted form, never readable in plain text)
2.2 — Financial Information
To process deposits and withdrawals, we collect the following financial information:
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
This information is used solely for the purpose of processing transactions and preventing fraud.
2.3 — Technical & Usage Information
When you use our Platform, the following information is collected automatically:
- IP address and approximate location
- Browser type and version
- Operating system
- Page visit history and session duration
- Information obtained from cookies and similar tracking technologies
- Gameplay history and betting activity
How Collected Information Is Used
bac99 uses the information collected for the following legitimate purposes:
| Purpose of Use | Explanation |
|---|---|
| Account Management | Creating, verifying, and ensuring secure access to accounts. |
| Transaction Processing | Successfully processing deposits and withdrawals and maintaining financial records. |
| Customer Support | Providing fast and effective resolution of your issues. |
| Security & Fraud Prevention | Detecting and preventing suspicious activity and keeping accounts secure. |
| Responsible Gaming | Analyzing play patterns to identify risky behavior and providing support where needed. |
| Service Improvement | Statistical analysis to improve platform quality and user experience. |
| Legal Compliance | Meeting the requirements of applicable laws and regulations. |
We never sell your information to third-party marketers and do not use your information for promotional communications without your explicit consent.
Cookies & Tracking Technologies
bac99 uses cookies and similar tracking technologies so that you can easily access your account without logging in every time, and so that the Platform works according to your preferences.
Types of cookies we use
- Essential Cookies: Required for the basic functionality of the Platform, such as maintaining login sessions.
- Functionality Cookies: To remember your language preferences, layout settings, and other personalized settings.
- Analytics Cookies: To understand how the Platform is being used and to collect statistical data for service improvement.
- Security Cookies: Help detect fraud and unauthorized access.
Most browsers accept cookies by default. You can change your browser settings to reject cookies if you wish, but this may limit some functionality of the Platform.
Data Sharing & Third Parties
bac99 never sells your personal information to third parties. However, in certain circumstances we may share limited information with the following parties:
5.1 — Payment Processing Partners
The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to process deposits and withdrawals. This information is used solely for the purpose of completing transactions.
5.2 — Technology & Service Providers
We work with trusted technology providers who supply server hosting, security monitoring, and gaming software. These providers operate under strict confidentiality agreements.
5.3 — Legal Authorities
To fulfill legal obligations, under court order, or in response to a lawful request from a competent authority, we may provide the necessary information. In such cases, we always provide only the minimum information required.
Data Retention & Security
To keep your personal information secure, bac99 adopts industry-leading security measures. Our technical safeguards include:
Security Measures
- SSL/TLS encryption on all connections, which keeps data transfers between your device and our servers secure.
- Password hashing and salting — never stored in plain text.
- Advanced encryption technology for financial information.
- Regular security audits and vulnerability testing.
- Access controls — only authorized staff can access the relevant information.
- 24/7 monitoring for suspicious activity.
Your information is retained while your account is active. Even after an account is closed, certain information may be retained for a specific period for legal requirements and dispute resolution purposes. Once that retention period has passed, the information is securely deleted.
Your Rights
As a bac99 user, you have the following rights over your own personal information:
Right to Access
You can find out at any time what information we hold about you and how it is being used.
Right to Rectification
If any of your information is incorrect or incomplete, you can contact us to request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though this may not be fully possible if legal obligations exist.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes, particularly for marketing communications.
Right to Data Portability
You may request to receive the information associated with your account in a structured, commonly used format.
Right to Withdraw Consent
Where data processing is based on your consent, you may withdraw that consent at any time.
To exercise any of the above rights, contact us at [email protected]. Our support team provides assistance in Bengali and English 24/7.
Privacy Protection for Minors
bac99 is strictly prohibited for anyone under the age of 21. We do not intentionally collect personal information from any minor. The age verification process at registration ensures that only adults can use our Platform.
If we find evidence that a person under the age of 21 has created an account, we will immediately close that account and delete all associated information.
If you believe a minor is using our Platform, please notify our support team immediately.
Changes to the Privacy Policy
bac99 may update this Privacy Policy from time to time. Changes to this Policy may result from service improvements, changes in legal requirements, or the addition of new technologies.
Whenever significant changes are made, we will notify you in the following ways:
Change Notification Methods
- Displaying a notification when you access the Platform.
- Sending a notification to your registered email address.
- Noting the date of the latest update on this page.
If you continue to use our Platform after the updated Policy has been published, it will be assumed that you have consented to the updated Policy. If you disagree with the updated Policy, please contact us or close your account.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact bac99's support team:
Contact Information
- Email: [email protected]
- Live Chat: Available 24/7 (Bengali & English)
Our support team is available 24 hours a day, 7 days a week to answer any of your privacy-related questions.
Enjoy a safe and secure experience at bac99
Your information is protected, your game is safe. Log in to bac99 today and enjoy entertainment on a trusted platform.